I suspect the reason why more than 40 percent of fast-food workers think their job might make the world a worse place is that they are teen-agers. (This was like an on-line poll — no validity whatsoever.)
Years ago a hospital VP I knew derisively talked about how his father said… “$1,000 a day? Motel 6 is only $50 bucks a night!” He told his father to go ahead and let Motel 6 take out his appendix then. You may not want Motel 6 to remove your appendix. But that doesn’t mean price transparency and competition are incompatible with hospital care.
Nancy,You make a great point that seems it could be tcnehically feasible as one option for informing Veterans about upcoming appointments. My bet is that we will see it eventually. No shows are important and the recent conversations about them have made me more mindful of how they impact resources my fellow veterans need also. My mom was the last person I ever thought would text, and now with smart phones with cameras what they are and her love of sending and receiving pictures of the grandkids quickly, she out-texts me. Times change, things change, and VA seems to me to be really taking a look at improvements that can be made with technology and implementing real changes. I recently joined the VA to be part of that because I believe in the need for it so much. All this talk about transformation is not happening because it just happens to be a neat buzzword. It is happening because there is a very real need for it. Acknowledging that is good, so is acknowledging that things are changing and there are things happening to be proud of. I’ve got as many horror stories as anyone who has been a customer of the VA for 15 years. I could write a book about them. I’ve also had many positive experiences and met incredible dedicated caring people who have saved my life more times than I can count on two hands. Both sides of the coin happen to be true, but Veterans shouldn?t have to flip a coin when they go to the VA. Since I have joined VA, I have seen employees with the same old mediocre attitude my experience with VA has trained me well to recognize. We should call lit what it is. I have also been seeing the real efforts by people who acknowledge the problems, are actually trying to work on them, and who are rightfully proud of the good that is being done. This incredible Social Media experiment that we are part of is about many things, but it is not about ?yelling? at customers in all caps and trying to ?inform? them while they are joining the conversation that needs to take place if we are really going to get the VA that Veterans deserve. Alex, you are my new hero.
Like the video.
Opt-in is probably the better policy.
I suspect the reason why more than 40 percent of fast-food workers think their job might make the world a worse place is that they are teen-agers. (This was like an on-line poll — no validity whatsoever.)
Years ago a hospital VP I knew derisively talked about how his father said… “$1,000 a day? Motel 6 is only $50 bucks a night!” He told his father to go ahead and let Motel 6 take out his appendix then. You may not want Motel 6 to remove your appendix. But that doesn’t mean price transparency and competition are incompatible with hospital care.
Nancy,You make a great point that seems it could be tcnehically feasible as one option for informing Veterans about upcoming appointments. My bet is that we will see it eventually. No shows are important and the recent conversations about them have made me more mindful of how they impact resources my fellow veterans need also. My mom was the last person I ever thought would text, and now with smart phones with cameras what they are and her love of sending and receiving pictures of the grandkids quickly, she out-texts me. Times change, things change, and VA seems to me to be really taking a look at improvements that can be made with technology and implementing real changes. I recently joined the VA to be part of that because I believe in the need for it so much. All this talk about transformation is not happening because it just happens to be a neat buzzword. It is happening because there is a very real need for it. Acknowledging that is good, so is acknowledging that things are changing and there are things happening to be proud of. I’ve got as many horror stories as anyone who has been a customer of the VA for 15 years. I could write a book about them. I’ve also had many positive experiences and met incredible dedicated caring people who have saved my life more times than I can count on two hands. Both sides of the coin happen to be true, but Veterans shouldn?t have to flip a coin when they go to the VA. Since I have joined VA, I have seen employees with the same old mediocre attitude my experience with VA has trained me well to recognize. We should call lit what it is. I have also been seeing the real efforts by people who acknowledge the problems, are actually trying to work on them, and who are rightfully proud of the good that is being done. This incredible Social Media experiment that we are part of is about many things, but it is not about ?yelling? at customers in all caps and trying to ?inform? them while they are joining the conversation that needs to take place if we are really going to get the VA that Veterans deserve. Alex, you are my new hero.