“What We’ve Got Here is a Failure to Communicate”

I know. It was the best line from Cool Hand Luke. A Center for Studying Health System Change study found that:

While more than 69% of primary-care physicians said they always or mostly passed on a patient’s history and reason for a consultation to the consulting specialist, fewer than 35% of specialists reported always or mostly receiving that information.

And that pattern cuts both ways: 81% of specialists said that of course, they always or usually send consult results back to the referring primary-care doctor, but only 62% of those doctors said they got that info.

Comments (3)

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  1. Nancy says:

    Doesn’t inspire a lot of confidence.

  2. Devon Herrick says:

    Electronic medical records are supposed to alleviate this problem. But HIPAA, networking costs and incompatible hardware (not to mention nobody wants to pay for the software) are making adoption a slow process.

  3. Vicki says:

    When you stop to think about it, this is all kind of scary.