Healthcare.gov Can’t Fix Its Own Errors

-18Tens of thousands of people who discovered that HealthCare.gov made mistakes as they were signing up for a health plan are confronting a new roadblock: The government cannot yet fix the errors. Roughly 22,000 Americans have filed appeals with the government to try to get mistakes corrected, according to internal government data obtained by The Washington Post. They contend that the computer system for the new federal online marketplace charged them too much for health insurance, steered them into the wrong insurance program or denied them coverage entirely.

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  1. Matthew says:

    In regards to Ms. Wilson in the article, the marketplace website is dropping the ball on those who desperately need it to work. One would think that since ACA was passed, the website would be fully functioning with minimal bugs and the problems that would arise would be fixed quickly.

  2. James M. says:

    Those who are told they are eligible for Medicaid, only to be told later they are not just confuses the public more. ObamaCare is already difficult enough to understand, throwing this into the mix only furthers the confusion.

  3. Philip H says:

    The government wanted quick results. One of the main concerns with the exchange was that not enough people would use it. When the webpage was launched, disaster loomed. It was widely known that the demand for insurance wasn’t as high as the government sold it to the people. It was clear that the goal wasn’t attainable, especially after the debacle of the webpage. The only way out for the government to get the results they wanted was by tricking the American population into buying the wrong policy. By doing this their numbers would be inflated and the results would show something extraordinary. Now people are realizing that the government cheated them. It will be a while before those individuals recuperate the money they lost. The government will dilute the appeals until there are enough enrolled in Obamacare so that the figures don’t portray the program as a total failure.

  4. McDonald says:

    People do need time to accept the new thing. However, this should not be the excuse for making things so complicated. Apparently, Obama is not ready for his so-called reform.

  5. BHS says:

    “For now, the appeals are sitting, untouched, inside a government computer. And an unknown number of consumers who are trying to get help through less formal means — by calling the health-care marketplace directly — are told that HealthCare.gov’s computer system is not yet allowing federal workers to go into enrollment records and change them.”

    Truly amazing.