Medical Home Gives Patients Better Primary Care at No More Cost

A Group Health Cooperative demonstration project finds that, at one year, patients at a medical home:

  • Had 29 percent fewer emergency room visits, 11 percent fewer hospitalizations that primary care can prevent, and 6 percent fewer in-person visits
  • Reported higher ratings on six scales of patient experience
  • Used 94 percent more e-mail, 12 percent more phone, and more group visits and self-management support workshops

They also received better health care, including needed screening tests, management of their chronic illnesses, and monitoring of their medications.

Comments (2)

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  1. Ken says:

    Sounds like they did not save any money. Is there a down side? Do you have a personal doctor or do you take whoever is available when you need care?

  2. Joe S. says:

    I think there is nothing wrong with medical homes as long as they are the product of free market competition.