Tag Archives: BlueCross

Blue Cross Creates Transparency

This is from a press release from Blue Cross:

Care Comparison allows [patients] to evaluate total treatment costs as well as quality, safety and accessibility information for dozens of common elective procedures….. Five Blue Cross companies have collaborated to make this tool available to 22 million members throughout the country….. Care Comparison takes unique “packaged” events of care and provides data on all related services and not just the cost of the procedure itself. For example, a package of care for surgery could include charges for the surgeon’s services, lab work performed, anesthesia and use of the facility.

Where Electronic Medical Records Work Like a Charm

Electronic Medical RecordsAs previously reported here, here, here and here. EMRs work best when they are essential to the services doctors offer. That is, when they help providers do their jobs. A personal and portable EMR is essential, for example, for online or telephone consultations with a whole network of doctors. Here are three cases:

  • In January, American Well Inc. went live with a Web service that allows patients to communicate with doctors via online video, text chat or phone….. The service is currently available only in Hawaii….. where insured [Blue Cross] patients pay $10 for a 10-minute visit; uninsured or non-member patients pay $45 for a 10-minute consultation.
  • A similar service, SwiftMD Inc., launched in November and is now available in New York and New Jersey.
  • TelaDoc Inc. [which operates nationwide,] has a similar service that allows anyone to go online or pick up the phone and schedule phone consultations with physicians.

The big problem: state licensing laws that prevent a physician licensed in one state from "practicing medicine" in another state. More.

Health Affairs Slams CDHC

Jamie Robinson and Paul Ginsburg have paired up in Health Affairs to take another shot at consumer driven health care. This is one of the most peculiar articles I’ve read on the subject. You can tell which author wrote which part of the piece. Ginsburg (Center for Health System Change) has long been a skeptic who is willing to look at the evidence. Jamie Robinson (UC Berkeley), on the other hand, has been consistently foaming-at-the-mouth hostile. About a year and a half ago he gave a speech to the Consumer Driven Summit where he declared the death of consumer driven health care (CDHC) in favor of what he termed “managed consumerism.” He had a list of about ten particulars, but as we wrote at the time, he was wrong on every single one. He just hadn’t bothered to look at the evidence. Continue reading Health Affairs Slams CDHC

Blue Cross Survey

The Blue Cross Blue Shield Association has released its 2008 survey of member experience in CD Health plans. There is a lot of information here, not all of it positive:

  • 70% of consumers report that an HSA-eligible product is (now) available to either them or their spouse/partner.
  • Blue Cross Blue ShieldApproximately 25% of consumers who are given a choice of plans choose an HSA-eligible product, but the percentage choosing an HRA has dropped from 23% in 2007 to 12% in 2008.
  • There is very little difference between those who choose a CDHP plan and those who choose a non-CDHP in terms of age, income, or health status.
  • People in HSAs are far more likely to be concerned about the cost of care, to track their expenses, and to choose lower-cost options for treatment. They are also more likely to participate in wellness programs.
  • Both groups are equally likely to comply with treatment for prevention and for chronic care, but people in CDHPs saved a lot of money due to reduced utilization – $616 per member for those who had a choice of plan and $1,074 per member in a full replacement group.
  • The percentage of people in an HSA-eligible program who do not plan to open an account has grown from 29% in 2007 to 46% in 2008. Nearly half of them (48%) say they don't see the value in having an account and 30% say they can't afford to make a contribution.

Hits & Misses – 2008/12/19

Grassley Goes After Nonprofits. “The legislation would require nonprofit hospitals to spend a minimum amount on free care for the poor…and set curbs on executive compensation and conflicts of interest….”

Whose Life Is It Anyway? “Some companies are tying payments to medical test results. This year, Blue Cross and Blue Shield of Minnesota is offering $200 insurance rebates to its own employees who can maintain ‘healthy levels’ of blood pressure, cholesterol and other risk factors – or show they’re making an effort to improve them.”

Walk-in Clinics Expand Access. For once, a Commonwealth Fund study we like.

Cost Shifting from Medicare, Medicaid Dwarfs Cost Shifting from the Uninsured. “Underpayment by Medicare and Medicaid costs private insurers $89 billion a year, raising the cost of coverage for a family of four by $1,788.” Hat tip to Greg Scandlen.

Blue Cross Survey: CDHC Plans Working

Blue Cross Blue Shield Association has unveiled the results of its latest survey of Consumer Driven Health Plans (CDHP). This year’s presentation reveals that:

  • BCBS enrollment in CDHPs has grown 50% in the last year, with 2.9 million in HSA programs and 1.5 million in HRAs.
  • Distribution of age and income matches very closely with the distribution for non-CDHP enrollment.
  • People who choose a CDHP want to have more control over costs and utilization.
  • Compared to people in a non-CDHP plan, people with HSAs are far more likely to ask their doctor about the cost of a recommended treatment (52% to 33%), choose a lower cost option (36% to 23%), and use mail order for buying Rx (43% to 30%).
  • They are also far more likely to track their health care expenses (72% to 40%), estimate future expenses (38% to 22%), and discuss expenses with their doctor (38% to 27%).
  • They are about 50% more likely to participate in wellness programs.
  • They are slightly more likely to use preventative services and equally likely to receive necessary services and comply with prescribed treatment.
  • Savings due to reduced utilization equal $1,074 per member in full replacement groups and $615 for multiple choice groups.
  • Still, this year for the first time, CDHP enrollees are somewhat less likely to recommend the coverage to others (38% to 45%).